We understand the possibility of defective merchandise and incorrect orders. Our Customer Service department is available to assist you with your cancellation. Once you have read and fully understand our cancellation policies you may submit an Order Cancellation form.

After submission of the original sales order, the production and fulfillment processes are initiated. Any request to cancel part or all of an order must be received very quickly. To avoid incurring the cancellation fee (shipping cost + restocking fee), the request for cancellation must be received prior to the order entering the "processing" phase (usually within 24 hours of order submission).