Creating a Customer Account

Note: You must NOT be logged in to the website when you attempt to follow this procedure.

Creating an account on the ChristXChange Network website is an easy and quick process.

Important: You should not create a new account if you already have an account with us. Please follow the Customer Login or Request New Password procedures to gain access to your existing account.

1. Locate the "Customer login" block in the left-hand sidebar of any ChristXChange web page.
2. Click on the Create new account hyperlink.
3. Fill-in the requested information in the fields of the "User account" online form.
4. If you received a special code in an e-mail that encouraged you to sign-up, enter it in the "Promotion code" form field. This code may provide you with special permissions or discounts that are specific to the current promotional offer.
5. Review and accept the Terms and Conditions of Use by marking all the required checkboxes.
6. Answer the CAPTCHA question. This is to verify that you are a person rather than an automated computer routine trying to access our website.
7. Click the "Create new account" button at the bottom of the form.

Logging into Your Account

Note: You must NOT be logged in to the website when you attempt to follow this procedure.

1. Locate the Customer login block in the left-hand sidebar of any ChristXChange web page.
2. Enter your Username and Password in the two fields of the online form.
3. Click the "Log in" button at the bottom of the form.

Viewing and Updating Your Account

Note: You must be logged in to the website before you can follow this procedure.

1. Locate the "Customer account" block in the left-hand sidebar of any ChristXChange web page.
2. Click on the My account hyperlink.
3. View your account information.
   Note: Additional account information may be accessible from navigation tabs near the top of the page, just below your Username.
4. To update your basic account information, click on the "Edit" tab and make the required changes. When the new information has been entered, click the "Submit" button at the bottom of the form to save
   the changes.
5. To update other information within your profile (such as your mailing address, etc.), click on the appropriate navigation tab (just below your Username) and follow the on-screen prompts.

Changing Your Password

Note: You must be logged in to the website before you can follow this procedure.

To change your password, follow the instructions for Viewing and Updating Your Account. That online form contains fields for entering and confirming your new password.

Requesting a New Password

Note: You must NOT be logged in to the website when you attempt to follow this procedure.

If you have forgotten the Username or Password to your ChristXChange account, please follow this procedure to regain access to your existing account.

1. Locate the "Customer login" block in the left-hand sidebar of any ChristXChange web page.
2. Click on the Request new password hyperlink.
3. Enter either your existing Username or E-mail address in the online form.
4. Answer the CAPTCHA question. This is to verify that you are a person rather than an automated computer routine trying to access our website.
5. Click the "E-mail new password" button at the bottom of the form.

Logging Out of Your Account

Note: You must be logged in to the website before you can follow this procedure.

1. Locate the "Customer account" block in the left-hand sidebar of any ChristXChange web page.
2. Click on the Log out hyperlink.

Your authenticated user session will be ended and you will be returned to the website's home page.