Bonus Music CD's

The sound of nearly 2,000 teens and adults praising God in song and prayer. That's the SonQuest worship experience! By popular request, we are making available recordings of the singing from SonQuest 2007 and SonQuest 2008. These CD's are not for sale, and are included as a free bonus with qualifying purchase of SonQuest Media items.

To qualify for receipt of a BONUS SonQuest Praise & Worship CD, place an order for any SonQuest DVD Set, SonQuest CD Set, or SonQuest MP3 CD.

• Orders for SonQuest 2008 media will receive the 2008 BONUS CD.
• Orders for SonQuest 2007, 2006, or 2005 media will receive the 2007 BONUS CD.

These have been a popular request for several years. We hope these BONUS CD's will help you enjoy the SonQuest worship experience all year long!

Notice: Limit one BONUS CD per order. Limited to one of each BONUS CD per customer. This offer may be limited in duration. The ChristXChange Network reserves the right to cancel or modify this offer at anytime without notice.

Flat Rate Shipping

The ChristXChange store believes in keeping things simple, honest, and upfront. No surprise charges; no hidden fees! That's why we offer flat-rate shipping on all orders.

• $3.95 covers "standard shipping" and processing of your order, no mater how many items you order. Products ordered with standard shipping will leave our production facilities within 4 to 10 business days.*
• $5.95 covers "expedited shipping" and processing of your order, no matter how many items you order. Products ordered with expedited shipping will leave our production facilities within 3 to 5 business
  days.*

* Note: Orders containing large quantities may require additional production time. In these cases you will be contacted by the ChristXChange staff and be provided an estimated shipping date.

You can expect to receive order updates by e-mail throughout the production and shipping process. And you can always contact our customer service department by using the online contact form.

Notice: This offer may be limited in duration. The ChristXChange Network reserves the right to cancel or modify this offer at anytime without notice.

What are MP3 CD's?

Over the last few years, iPods and Podcasts have become all the rage. Accessing media while on-the-move has become an important component of many people's daily lives!

MP3 CD's are simply CD-ROM discs with compressed MP3 audio files burned on them rather than uncompressed Audio CD files. This format allows a much greater amount of content to be recorded to the same CD disc that you have been using for many years.

• Many DVD players and CD players can play MP3 CD's. (Look for the "MP3" label on the front of the player or in the owners manual to see if your device is compatible.
• All computers (PC, Mac, Linux) can play the MP3 audio files from an MP3 CD.
• Nearly all portable MP3 players (iPod, Zune, Zen, etc.) can load and play the MP3 audio files from an MP3 CD.

ChristXChange offers MP3 CD's as a way of sending large quantities of audio to customers in an efficient way and at a lower cost as compared to the traditional Audio CD format. However, Audio CD's are still the universal standard for compatibility. Please check your devices before ordering to ensure compatibility.

Creating a Customer Account

Note: You must NOT be logged in to the website when you attempt to follow this procedure.

Creating an account on the ChristXChange Network website is an easy and quick process.

Important: You should not create a new account if you already have an account with us. Please follow the Customer Login or Request New Password procedures to gain access to your existing account.

1. Locate the "Customer login" block in the left-hand sidebar of any ChristXChange web page.
2. Click on the Create new account hyperlink.
3. Fill-in the requested information in the fields of the "User account" online form.
4. If you received a special code in an e-mail that encouraged you to sign-up, enter it in the "Promotion code" form field. This code may provide you with special permissions or discounts that are specific to the current promotional offer.
5. Review and accept the Terms and Conditions of Use by marking all the required checkboxes.
6. Answer the CAPTCHA question. This is to verify that you are a person rather than an automated computer routine trying to access our website.
7. Click the "Create new account" button at the bottom of the form.

Logging into Your Account

Note: You must NOT be logged in to the website when you attempt to follow this procedure.

1. Locate the Customer login block in the left-hand sidebar of any ChristXChange web page.
2. Enter your Username and Password in the two fields of the online form.
3. Click the "Log in" button at the bottom of the form.

Viewing and Updating Your Account

Note: You must be logged in to the website before you can follow this procedure.

1. Locate the "Customer account" block in the left-hand sidebar of any ChristXChange web page.
2. Click on the My account hyperlink.
3. View your account information.
   Note: Additional account information may be accessible from navigation tabs near the top of the page, just below your Username.
4. To update your basic account information, click on the "Edit" tab and make the required changes. When the new information has been entered, click the "Submit" button at the bottom of the form to save
   the changes.
5. To update other information within your profile (such as your mailing address, etc.), click on the appropriate navigation tab (just below your Username) and follow the on-screen prompts.

Changing Your Password

Note: You must be logged in to the website before you can follow this procedure.

To change your password, follow the instructions for Viewing and Updating Your Account. That online form contains fields for entering and confirming your new password.

Requesting a New Password

Note: You must NOT be logged in to the website when you attempt to follow this procedure.

If you have forgotten the Username or Password to your ChristXChange account, please follow this procedure to regain access to your existing account.

1. Locate the "Customer login" block in the left-hand sidebar of any ChristXChange web page.
2. Click on the Request new password hyperlink.
3. Enter either your existing Username or E-mail address in the online form.
4. Answer the CAPTCHA question. This is to verify that you are a person rather than an automated computer routine trying to access our website.
5. Click the "E-mail new password" button at the bottom of the form.

Logging Out of Your Account

Note: You must be logged in to the website before you can follow this procedure.

1. Locate the "Customer account" block in the left-hand sidebar of any ChristXChange web page.
2. Click on the Log out hyperlink.

Your authenticated user session will be ended and you will be returned to the website's home page.

Subscribing to the Newsletter Mailing List

Procedure for those with ChristXChange Customer Accounts:

Important: If you have Junkmail or Spam filtering activated on your e-mail account, be sure to watch your junkmail folder just in case the subscription confirmation e-mail gets misfiled. Please "white list" or "allow" e-mails from the ChristXChange.net domain to bypass your e-mail filters.

1. Login to the ChristXChange website.
2. Locate the "Newsletter sign-up" block in the left-hand sidebar of any ChristXChange web page.
   Note: If the text in that block reads "You are a member..." and there is an "Update Subscription" button, then you are already subscribed to the ChristXChange newsletter mailing list. You do not need to continue with this procedure.
3. Click the "Subscribe Now!" button at the bottom of the block. An overlay window will appear on your screen with the e-mail address of your Customer Account already filled-in the "Your E-mail" field.
4. Fill-in the requested information in the fields of the "Subscription Sign-up Form" online form.
5. Click the "Subscribe" button at the bottom of the form.
6. When the "Subscription Review" screen appears, click the "Close" hyperlink in the top-right corner of the overlay window.
7. Watch your e-mail inbox for the "Subscription Request" confirmation e-mail message.
8. Click on the hyperlink provided in the "Subscription Request" confirmation e-mail message in order to activate your subscription.

Procedure for those without ChristXChange Customer Accounts:

Note: If you already have a ChristXChange Customer Account, you should use the procedure ABOVE for subscribing to the newsletter mailing list.

1. Locate the "Newsletter sign-up" block in the left-hand sidebar of any ChristXChange web page.
2. Enter your e-mail address in the "E-mail Address" form field.
3. Click the "Subscribe Now!" button at the bottom of the block. An overlay window will appear on your screen with the e-mail address you entered already filled-in the "Your E-mail" field.
4. Fill-in the requested information in the fields of the "Subscription Sign-up Form" online form.
5. Click the "Subscribe" button at the bottom of the form.
6. When the "Subscription Review" screen appears, click the "Close" hyperlink in the top-right corner of the overlay window.
7. Watch your e-mail inbox for the "Subscription Request" confirmation e-mail message.
8. Click on the hyperlink provided in the "Subscription Request" confirmation e-mail message in order to activate your subscription.

Updating your Newsletter Mailing List Information

Procedure for those with ChristXChange Customer Accounts:

1. Login to the ChristXChange website.
2. Locate the "Newsletter sign-up" block in the left-hand sidebar of any ChristXChange web page.
   Note: If the text in that block reads "Please sign-up for..." and there is an "Subscribe Now!" button, then the e-mail address associated with your Customer Account is NOT included in our mailing list. You do not need to continue with this procedure.
3. Click the "Update Subscription" button at the bottom of the block. An overlay window will appear on your screen with your current mailing list information already filled-in.
4. Update the information in the fields of the "Subscription Update Form."
5. Click the "Update Records" button at the bottom of the form.
6. When the confirmation message ("Your records have been updated") appears on screen, click the "Close" hyperlink in the top-right corner of the overlay window.

Procedure for those without ChristXChange Customer Accounts:

Note: If you already have a ChristXChange Customer Account, you should use the procedure ABOVE for updating your subscription to the newsletter mailing list.

1. Open the following website address (URL) in your web browser:
   http://www.christxchange.net/mailer/user
2. Enter your e-mail address in the form field, then click the "Login" button at the bottom of the online form.
3. When the "Subscription Review" screen appears, read the instructions and then you may close the web page.
4. Watch your e-mail inbox for the "Account Access request" e-mail message.
5. Click on the hyperlink provided in the "Account Access request" e-mail message to gain access to your mailing list account for updating. A web browser window will appear on your screen with your
   current mailing list information displayed within the form fields.
6. Update the information in the fields of the "Subscriber Update" online form.
7. Click the "Update Records" button at the bottom of the form.
8. When the confirmation message "Your records have been updated" appears on screen, you may close the web page.

Unsubscribing from the Newsletter Mailing List

To unsubscribe from the ChristXChange mailing list, follow the appropriate procedure for "Updating your Mailing List Information." Once you are on the "Subscriber Update" form:

1. Please provide brief comments about why you are removing your subscription.
2. Click the "Click to unsubscribe" button.

Viewing Order History

Note: You must be logged in to the website before you can follow this procedure.

1. Locate the "Customer account" block in the left-hand sidebar of any ChristXChange web page.
2. Click on the My account hyperlink.
3. Click on the "Orders" navigation tab (below your Username, near the top of the page) or the "Click here to view your order history" hyperlink.
4. A table with a row for each order you have placed will be displayed on screen.
5. Click on the order number in any row to view the details of that order.

Viewing Order Status

Note: You must be logged in to the website before you can follow this procedure.

To view the status of any order, you should follow the procedure for "Viewing Order History."

• While viewing the order "Order history" table for your Customer Account, look for the "Status" column.
• For a more detailed status, click on the order number and then review the "Order comments" section for a chronology of the order fulfillment process.

Reprinting an Order Invoice

Note: You must be logged in to the website before you can follow this procedure.

To an invoice for any of your orders, follow the procedure for "Viewing Order History." Once you are viewing the "Order history" table:

1. Click the order number for which you need to print an invoice.
2. At the bottom of the web page you will find the "Click to open a window with a printable invoice" hyperlink.
3. Use your web browser's print function or the "Print Invoice" on screen button to begin printing the invoice.

Using Promotion Codes when Registering

If you received a "Promotion Code" when you were invited to sign-up for a ChristXChange Customer Account, be sure to enter it on the "User Account" creation form. This code may provide you with special permissions or discounts that are specific to the current promotional offer.

Please follow the instructions in the Creating a Customer Account procedure.

Using Coupon Codes when Checking Out

Periodically, the ChristXChange Network will provide special discounts that are activated through the use of "coupon codes" during the check-out process. To redeem your coupon:

1. Add items to your online store shopping cart.
2. Click the "Checkout" hyperlink or button to begin the check-out phase.
3. If you are not yet logged in, the system will required you to either log in or register a new account.
4. On the "Checkout" page, enter the requested information, INCLUDING the "Coupon Code" in the appropriately labeled form field.
5. Verify your coupon status and value by clicking the "Get coupon" button. A message will appear below the button with the coupon's calculated value or the reason for the coupon being rejected.
6. After completing the "Checkout" page form fields, click the "Review order" button at the bottom of the page.
7. On the "Review order" page, you will again see the coupon's value deducted from your order total.
8. BE SURE to click the "Submit Order" button and follow any instructions for online or offline payment.

Ordering as Tax Exempt within Florida

As a Florida-based company, Curiositi Design Solutions is required to charge sales tax on all orders that will be delivered to a Florida mailing address. The proper sales tax for the delivery county will be calculated and displayed on the checkout and review screens. However, registered non-profit organizations (including churches) in the state of Florida are exempt from paying sales tax on the purchase of taxable products and services.

To have sales tax removed from orders that you place, you must submit a valid "Consumer's Certificate of Exemption."

1. Create or login to your ChristXChange Customer Account.
2. Fill out the "Florida Sales Tax Exemption" online form.
3. FAX or mail a copy of your current tax exemption certificate to us. (Fax / Mail Information)

Once the certificate has been verified, your tax exempt status will be entered into our system. We will notify you by e-mail of your customer status change and then you can place tax-free orders with the
ChristXChange Store.

Sales Order Cancellations, Returns, and Exchanges

Please view the Policies and Forms section of the ChristXChange Customer Support Center for information about canceling an order or returning/exchanging delivered merchandise.

Terms of Use Agreement

Welcome to ChristXChange. By using our site, you are agreeing to comply with and be bound by the following terms of use. Please review the following terms carefully. If you do not agree to these terms, you should not use this site. The terms “ChristXChange” or "Chriositi Design Solutions" or “us” or “we” or “our” refers to the owner of the Web site. The term “you” refers to the user or viewer of our Web Site.

1. Acceptance of Agreement.
You agree to the terms and conditions outlined in this Terms of Use Agreement ("Agreement") with respect to ChristXChange.net (the "Site"). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended at any time by us from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site.

2. Copyright.
The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Site, except as allowed by Section 4 below, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials. Some of the content on the site is the copyrighted work of third parties.

3. Service Marks.
"ChristXChange" and others are our service marks or registered service marks or trademarks. Other product and company names mentioned on the Site may be trademarks of their respective owners.

4. Limited License; Permitted Uses.
You are granted a non-exclusive, non-transferable, revocable license (a) to access and use the Site strictly in accordance with this Agreement; and (b) to use the Site solely for internal, personal, non-commercial purposes. No print out or electronic version of any part of the Site or its contents may be used by you in any litigation or arbitration matter whatsoever under any circumstances.

5. Restrictions and Prohibitions on Use.
Your license for access and use of the Site and any information, materials or documents (collectively defined as “Content and Materials”) therein are subject to the following restrictions and prohibitions on use: You may not (a) copy, print , republish, display, distribute, transmit, sell, rent, lease, loan or otherwise make available in any form or by any means all or any portion of the Site or any Content and Materials retrieved therefrom; (b) use the Site or any materials obtained from the Site to develop, of as a component of, any information, storage and retrieval system, database, information base, or similar resource (in any media now existing or hereafter developed), that is offered for commercial distribution of any kind, including through sale, license, lease, rental, subscription, or any other commercial distribution mechanism; (c) create compilations or derivative works of any Content and Materials from the Site; (d) use any Content and Materials from the Site in any manner that may infringe any copyright, intellectual property right, proprietary right, or property right of us or any third parties; (e) remove, change or obscure any copyright notice or other proprietary notice or terms of use contained in the Site; (f) make any portion of the Site available through any timesharing system, service bureau, the Internet or any other technology now existing or developed in the future; (g) remove, decompile, disassemble or reverse engineer any Site software or use any network monitoring or discovery software to determine the Site architecture; (h) use any automatic or manual process to harvest information from the Site; (i) use the Site for the purpose of gathering information for or transmitting (1) unsolicited commercial email; (2) email that makes use of headers, invalid or nonexistent domain names, or other means of deceptive addressing; and (3) unsolicited telephone calls or facsimile transmissions; (j) use the Site in a manner that violates any state or federal law regulating email, facsimile transmissions or telephone solicitations; and (k) export or re-export the Site or any portion thereof, or any software available on or through the Site, in violation of the export control laws or regulations of the United States.

6. Linking to the Site.
You may provide links to the Site, provided (a) that you do not remove or obscure, by framing or otherwise, advertisements, the copyright notice, or other notices on the Site, (b) your site does not engage in illegal or pornographic activities, and (c) you discontinue providing links to the Site immediately upon request by us.

7. Advertisers.
The Site may contain advertising and sponsorships. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site is accurate and complies with applicable laws. We are not responsible for the illegality or any error, inaccuracy or problem in the advertiser’s or sponsor’s materials.

8. Registration.
Certain sections of, or offerings from, the Site may require you to register. If registration is requested, you agree to provide us with accurate, complete registration information. Your registration must be done using your real name and accurate information. Each registration is for your personal use only and not on behalf of any other person or entity. We do not permit (a) any other person using the registered sections under your name; or (b) access through a single name being made available to multiple users on a network. You are responsible for preventing such unauthorized use.

9. Errors, Corrections and Changes.
We do not represent or warrant that the Site will be error-free, free of viruses or other harmful components, or that defects will be corrected. We do not represent or warrant that the information available on or through the Site will be correct, accurate, timely or otherwise reliable. We may make changes to the features, functionality or content of the Site at any time. We reserve the right in our sole discretion to edit or delete any documents, information or other content appearing on the Site.

10. Third Party Content.
Third party content may appear on the Site or may be accessible via links from the Site. We are not responsible for and assume no liability for any mistakes, misstatements of law, defamation, omissions, falsehood, obscenity, pornography or profanity in the statements, opinions, representations or any other form of content on the Site. You understand that the information and opinions in the third party content represent solely the thoughts of the author and is neither endorsed by nor does it necessarily reflect our belief.

11. Unlawful Activity.
We reserve the right to investigate complaints or reported violations of this Agreement and to take any action we deem appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information.

12. Indemnification.
You agree to indemnify, defend and hold us and our partners, agents, officers, directors, employees, subcontractors, successors, assigns, third party suppliers of information and documents, attorneys, advertisers, product and service providers, and affiliates (collectively, "Affiliated Parties") harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to your violation of this Agreement or use of the Site.

13. Nontransferable.
Your right to use the Site is not transferable or assignable. Any password or right given to you to obtain information or documents is not transferable or assignable.

14. Disclaimer.
THE INFORMATION, CONTENT AND DOCUMENTS FROM OR THROUGH THE SITE ARE PROVIDED "AS-IS," "AS AVAILABLE," WITH “ALL FAULTS”, AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE AND OUR AFFILIATED PARTIES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE, EXCEPT AS PROVIDED IN SECTION 17(b). IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, WE AND OUR AFFILIATED PARTIES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION AND LIMITATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. THIS SITE AND THE PRODUCTS, SERVICES, DOCUMENTS AND INFORMATION PRESENTED WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SITE OR OTHERWISE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT.

ALL RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES CAUSED BY VIRUSES CONTAINED WITHIN THE ELECTRONIC FILE CONTAINING A FORM OR DOCUMENT IS DISCLAIMED.

15. Limitation of Liability
(a) We and any Affiliated Party shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from (a) any errors in or omissions from the Site or any services or products obtainable therefrom, (b) the unavailability or interruption of the Site or any features thereof, (c) your use of the Site, (d) the content contained on the Site, or (e) any delay or failure in performance beyond the control of a Covered Party.
(b) THE AGGREGATE LIABILITY OF US AND THE AFFILIATED PARTIES IN CONNECTION WITH ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE AND/OR THE PRODUCTS, INFORMATION, DOCUMENTS AND SERVICES PROVIDED HEREIN OR HEREBY SHALL NOT EXCEED $100 AND THAT AMOUNT SHALL BE IN LIEU OF ALL OTHER REMEDIES WHICH YOU MAY HAVE AGAINST US AND ANY AFFILIATED PARTY.

16. Use of Information.
We reserve the right, and you authorize us, to the use and assignment of all information regarding Site uses by you and all information provided by you in any manner consistent with our Privacy Policy. All remarks, suggestions, ideas, graphics, or other information communicated by you to us (collectively, a "Submission") will forever be our property. We will not be required to treat any Submission as confidential, and will not be liable for any ideas (including without limitation, product, service or advertising ideas) and will not incur any liability as a result of any similarities that may appear in our future products, services or operations. Without limitation, we will have exclusive ownership of all present and future existing rights to the Submission of every kind and nature everywhere. We will be entitled to use the Submission for any commercial or other purpose whatsoever, without compensation to you or any other person sending the Submission. You acknowledge that you are responsible for whatever material you submit, and you, not us, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.

17. Third-Party Services.
We may allow access to or advertise certain third-party product or service providers ("Merchants") from which you may purchase certain goods or services. You understand that we do not operate or control the products or services offered by Merchants. Merchants are responsible for all aspects of order processing, fulfillment, billing and customer service. We are not a party to the transactions entered into between you and Merchants. You agree that use of or purchase from such Merchants is AT YOUR SOLE RISK AND IS WITHOUT WARRANTIES OF ANY KIND BY US, EXPRESSED, IMPLIED OR OTHERWISE INCLUDING WARRANTIES OF TITLE, FITNESS FOR PURPOSE, MERCHANTABILITY OR NON-INFRINGEMENT. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN YOU AND MERCHANTS OR FOR ANY INFORMATION APPEARING ON MERCHANT SITES OR ANY OTHER SITE LINKED TO OUR SITE.

18. Third-Party Merchant Policies.
All rules, policies (including privacy policies) and operating procedures of Merchants will apply to you while on any Merchant sites. We are not responsible for information provided by you to Merchants. We and the Merchants are independent contractors and neither party has authority to make any representations or commitments on behalf of the other.

19. Privacy Policy.
Our Privacy Policy, as it may change from time to time, is a part of this Agreement. You must review this Privacy Policy by clicking on this link.

20. Payments.
You represent and warrant that if you are purchasing something from us or from Merchants that (i) any credit information you supply is true and complete, (ii) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes.

21. Links to other Web Sites.
The Site contains links to other Web sites. We are not responsible for the content, accuracy or opinions express in such Web sites, and such Web sites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked Web site on our Site does not imply approval or endorsement of the linked Web site by us. If you decide to leave our Site and access these third-party sites, you do so at your own risk.

22. Copyrights and Copyright Agents.
We respect the intellectual property of others, and we ask you to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent the following information:

1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
2. A description of the copyrighted work that you claim has been infringed;
3. A description of where the material that you claim is infringing is located on the Site;
4. Your address, telephone number, and email address;
5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
6. A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Our Copyright Agent for Notice of claims of copyright infringement on the Site can be reached by contacting us online, or by mailing us at:

Curiositi Design Solutions
Attn: Copyright Agent
400 Capital Circle SE Suite 18204
Tallahassee, FL 32301

23. Information and Press Releases.
The Site contains information and press releases about us. We disclaim any duty or obligation to update this information or any press releases. Information about companies other than ours contained in the press release or otherwise, should not be relied upon as being provided or endorsed by us.

24. Legal Compliance.
You agree to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Site and the Content and Materials provided therein.

25. Miscellaneous.
This Agreement shall be treated as though it were executed and performed in Tallahassee, Florida, and shall be governed by and construed in accordance with the laws of the State of Florida (without regard to conflict of law principles). Any cause of action by you with respect to the Site (and/or any information, Documents, products or services related thereto) must be instituted within one (1) year after the cause of action arose or be forever waived and barred. All actions shall be subject to the limitations set forth in Section 16 and Section 17. The language in this Agreement shall be interpreted as to its fair meaning and not strictly for or against any party. This Agreement and all incorporated agreements and your information may be automatically assigned by us in our sole discretion to a third party in the event of an acquisition, sale or merger. Should any part of this Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with the Site is in conflict or inconsistent with this Agreement, this Agreement shall take precedence. Our failure to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision. Our rights under this Agreement shall survive any termination of this Agreement.

26. Arbitration.
Any legal controversy or legal claim arising out of or relating to this Agreement or our services, excluding legal action taken by us to collect or recover damages for, or obtain any injunction relating to, Site operations, intellectual property, and our services, shall be settled solely by binding arbitration. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Tallahassee, Florida, and judgment on the arbitration award may be entered into any court having jurisdiction thereof. Either you or us may seek any interim or preliminary relief from a court of competent jurisdiction in Tallahassee, Florida necessary to protect the rights or property of you and us pending the completion of arbitration. Each party shall bear one-half of the arbitration fees and costs.

Privacy Policy

Contents:

1. Commitment to Privacy
2. Information Collected
3. Uses of Information
4. Children's Privacy
5. Data Security
6. Relationship to PayPal
7. Access and Data Correction
8. Contact Information

 

Commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

Information Collected:
The types of personal information we collect include all the information entered on the User Account, Contact Form, and Order Form pages. For example, shipping and billing name and address, email address, and phone number information are collected for each ChristXChange Store user. Curiositi Design Solutions and the ChristXChange Store do not directly handle or store your credit card or e-check payment information. Payment Processing is handled securely by PayPal, an independent, third-party payment processing service. Website usage data is collected for this website by use of the Google Analytics web service. Google will collect information about your computer's IP Address, computer characteristics, and the web pages accessed during your session. This data is used in aggregate to help us improve the design and performance of our website.

Uses of Information:
We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order or to provide services where the outside party is acting on our behalf.

We use aggregate information to better design our website and to share with potential business partners. For example, we may tell a potential partner that X number of individuals visited a certain area on our website, or that Y number of people from a certain zip code purchased certain items, but we would not disclose anything that could be used to identify those individuals.

We use return email addresses from your email correspondence to us to answer the email we receive. Such addresses from your correspondence are not used for any other purpose and are not shared with outside parties.

Finally, we do not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without providing you an opportunity to tell us not to allow such unrelated uses.

Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we do not collect or maintain information from our online store from those we actually know are under the age of 13.

Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Relationship to PayPal:
Payment processing for our online store is processed using the PayPal payment processing service. You can obtain information about PayPal's privacy policy by selecting the "Privacy" link from the PayPal home page (http://www.paypal.com).

Access and Data Correction:
You can access and correct your order and contact information by contacting us. You can also access your order history by signing into your ChristXChange account and selecting the "My account" link.

Contact Information:
Should you have other questions or concerns about this our privacy policies, please contact us at your convenience.

ChirstXChange Store
Operated by Curiositi Design Solutions
400 Capital Circle SE Suite 18204
Tallahassee, FL 32301
(850) 766-8571

Return and Exchange Policy

We understand the possibility of defective merchandise and incorrect orders. Our Customer Service department is available to assist you with your return. Once you have read and fully understand our return policies you may submit the Return Merchandise Authorization (RMA) online form and a customer service representative will contact you shortly. It is important to read and understand our return policy before you submit your RMA Request.

Return and Exchange Requirements

1. The customer must inform ChristXChange of any damages or order discrepancies within 10 days of the shipment date. Unreported damages to any product will void the product's warranty and the RMA Policy.
2. You must request a return for refund or exchange within 30 days after the shipment date. No refunds or exchanges after 30 days.
3. Before attempting to return any merchandise, you must obtain an RMA number by filling out the Return Merchandise Authorization request form. After submitting the online form, you must wait for an RMA number to be assigned to you via e-mail.
4. Not all items are returnable. See "Non-returnable Items" below.
5. All returns must have the complete Return Merchandise Authorization Number (RMA#) prominently displayed on the shipping label. If the RMA# is not visible, your shipment may be refused.
   
   The shipping label should be formatted as:

   
   TO:
   
   Curiositi Design Solutions
   
   Attn: Return RMA #__________
   
   400 Capital Circle SE Suite 18204
   
   Tallahassee, FL 32311
   
   

6. RMA numbers are vaild for 30 days. Your return shipment must be received within 30 days of the date the RMA number was issued.
7. ChristXChange reserves the right to require the purchaser to return the defective goods directly to the manufacturer for repair or exchange.
8. Customers are solely responsible for shipping any returned products.
• Customers agree to pay all shipping charges and accept all risk of loss for the return products during shipment.
• All returns must be re-boxed in appropriate shipping cartons.
• When returning product, we strongly recommend the use of a carrier that can track packages.
9. All returned items must meet the "Returnable / Non-returnable" criteria (see below), must be complete,
   and must be in 100% re-salable condition. Additional charges may be impose against the customer for replacement of missing component(s).
10. Any product that is returned without a promotional item(s) included with the original transaction will have the value of the promotional item deducted from the refund amount.
11. Refunds will be issued at the original purchase price and in the same form as the original purchase.
12. Except for defective items, all returns and exchanges are subject to restocking fees.

Non-returnable Items
Opened CD and DVD media can be exchanged for the identical item but cannot be returned for a refund. The returned product will be tested and confirmed to be defective before an exchange is performed.

• If the returned product is confirmed defective, the shipping/handling fee from the original sales order will be refunded and a replacement copy will be shipped at no cost to the customer.
• If the returned product is not defective (tested and working correctly) the customer must pay either:
  • the shipping/handling fee to have their product returned to them, or
  • the restocking and shipping/handling fees to have a replacement copy sent to them.

Cancellation Policy

We understand the possibility of defective merchandise and incorrect orders. Our Customer Service department is available to assist you with your cancellation. Once you have read and fully understand our cancellation policies you may submit an Order Cancellation form.

After submission of the original sales order, the production and fulfillment processes are initiated. Any request to cancel part or all of an order must be received very quickly. To avoid incurring the cancellation fee (shipping cost + restocking fee), the request for cancellation must be received prior to the order entering the "processing" phase (usually within 24 hours of order submission).

Restocking and Cancellation Fees

The restocking fee for non-defective items is 15% of the sales price of each item returned.

• All non-defective items returned are subject to a restocking fee.
• Shipping and handling charges are non-refundable and thus will not be included in the customer refund.
• Any package refused or returned to ChristXChange due to incorrect address, action, inaction or absence of the recipient will be considered a canceled order. The customer refund will be reduced by the restocking fee and shipping/handling charges.
• Cancellation requests received after the order enters the "processing" phase will incur the cancellation fee (restocking fee and shipping/handling charges).

Online forms

The following electronic forms are available to facilitate communication between the ChristXChange Network and our customers.

• Order Cancellation form
• Return Merchandise Authorization request form
• Florida Tax Exempt Status submission form
• Support Request form
• General Communication form